Warranty Policy
All Metro Diesel Spares products come with a warranty* period, mentioned on the respective product page.
*Products that fall under warranty will be replaced free of cost, unless there is an upgraded version available — in which case, the price difference will be applicable.
Warranty Terms & Conditions
- Warranty is applicable only against defective bulbs. If one bulb is defective, only that bulb will be replaced.
- Physical damages are not covered under warranty. Any short circuit caused by water accumulation will void the warranty.
- Usage of external relays permanently damages the LED circuit board. If an external relay is used or found to be used, the warranty will be void.
- Warranty is valid only for DC operation. LED bulbs are not suitable for scooters or bikes with AC connections (e.g., CB Shine, Unicorn, Activa, Dio, Access 125, etc.). If connected to such vehicles, the bulb will fuse immediately, and warranty will not be applicable.
- Warranty processing time: 3–6 weeks.
- Shipping cost up to ₹120 to be borne by the customer.
- For business customers, distributors, and resellers — warranty period is 1 year. Replacement will be issued in the next order only.
- Customers can choose to upgrade to a higher-performance product during a warranty claim by paying the difference amount.
Liability of Warranty
- Warranty is valid only for products purchased from Metro Diesel Spares official website or authorised sales counters with a valid bill or invoice.
- Vehicle manufacturers may restrict the use of aftermarket products. By using such products, customers agree to the associated risk of voiding vehicle warranty as per manufacturer policy.
- Our liability is limited to repairing or replacing the warranted product(s) listed on www.metrospares.in during the warranty period. We are not responsible for any failure or damage caused to your vehicle due to product use.
Out of Warranty Products
- Out-of-warranty products will be repaired and returned to the customer. Applicable repair and delivery charges will apply.
- Buy-back policy: Out-of-warranty defective products may be accepted at 25–50% salvage value. The credited amount will reflect in the customer’s account and can be used for new purchases (terms and conditions apply).
*Metro Diesel Spares reserves the right to void or modify warranty conditions at any time without prior notice.
*Warranty is valid from the original date of purchase mentioned on the invoice only.
Note: The warranty policy is subject to change without further notice.
Claim Warranty Now
Click the button above to submit your claim form with required details and video proof.